All Systems Operational

Uptime over the past 90 days. View historical uptime.
Inbound Integrations and Event Processing Operational
Data Consumption Operational
Alert Enrichment Operational
Alert Filtering & Maintenance Plans Operational
Incident Enrichment & Environments Population Operational
Correlation Operational
Outbound Collaboration Operational
Incident Sharing Operational
Outbound Integrations Operational
ETL Pipeline Operational
Console Functions Operational
Login Operational
Incident Feed Operational
Incident Feed Search Operational
Automatic Incident Triage Operational
Root Cause Changes Operational
Administrator Screens Operational
Incident Actions Operational
Incident Activity Feed Operational
Unified Search Operational
Unified Analytics Operational
Integration Diagnostics / Troubleshooting Operational
APIs Operational
Tier 1 APIs: Automation & Event Processing Operational
Tier 2 APIs: Supplemental Operational
Tier 3 APIs: Tertiary Operational
Third Party Operational
Unified Data Connector Operational
90 days ago
100.0 % uptime
Today
Biggy Services Operational
90 days ago
100.0 % uptime
Today
Biggy Slack Operational
90 days ago
100.0 % uptime
Today
Biggy MS Teams Operational
90 days ago
100.0 % uptime
Today
Biggy Web Operational
90 days ago
100.0 % uptime
Today
Biggy API Operational
90 days ago
100.0 % uptime
Today
Biggy Incident Prevention Operational
90 days ago
100.0 % uptime
Today
Biggy Workflows Operational
90 days ago
100.0 % uptime
Today
Biggy Service Desk Anomaly Detection Operational
90 days ago
100.0 % uptime
Today
Biggy Action Plans Operational
90 days ago
99.97 % uptime
Today
Call Transcription Operational
90 days ago
99.86 % uptime
Today
Managed Inc Channel Operational
90 days ago
100.0 % uptime
Today
Channel Summary Operational
90 days ago
100.0 % uptime
Today
Observability Agent Team Operational
90 days ago
100.0 % uptime
Today
ITSM Agent Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 10, 2026

No incidents reported today.

Apr 9, 2026

No incidents reported.

Apr 8, 2026
Intermittent UI Latency
Resolved - This incident has been resolved.
Apr 8, 11:32 UTC
Monitoring - Some users may be intermittently experiencing UI issues at this time due to a deployment.

Our teams have identified the cause and have rolled back the change.

We are now monitoring the results.
Apr 8, 11:14 UTC
Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026
Platform Maintenance - Cleanup of unused Resources
Completed - The scheduled maintenance has been completed.
Mar 31, 10:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 08:00 UTC
Scheduled - In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance on the BigPanda platform.

Start Time: March 31, 2026 08:00 UTC
End Time: March 31, 2026 12:00 UTC
Duration: 4 hours


What's Happening?
During the upcoming maintenance window, we will be optimizing the platform by removing unused resources

What's the Impact?

This maintenance window is precautionary, with monitoring in place during the cleanup of unused system resources.

We do not anticipate any impact to end users; however, should any user notice any abnormal behavior during or after this maintenance window, please reach out to BigPanda Support via our live chat or email us at support@bigpanda.io for assistance.


Is User Action Required?

No user action is required.

We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.

We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.
Mar 25, 07:20 UTC
Mar 30, 2026

No incidents reported.

Mar 29, 2026
AWS Infrastructure Upgrade: EU
Completed - The scheduled maintenance has been completed.
Mar 29, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 18:00 UTC
Scheduled - In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance on the BigPanda platform.

Start Time: March 29, 2026 18:00 UTC
End Time: March 29, 2026 22:00 UTC
Duration: 4 hours


What's Happening?
During the upcoming maintenance window, we will upgrade underlying AWS infrastructure components as part of routine platform maintenance for our EU region.

In the unlikely event of any issues, rollback procedures are in place to revert the changes.

What's the Impact?

This maintenance involves updates to several AWS underlying infrastructure components that support our platform. As part of the process, a small number of internal system services may be refreshed.

In the unlikely event that any issues arise during the services refresh, the updated services may take longer than usual to start. Our team will be actively monitoring the process and will immediately address any issues to ensure platform stability.

We do not anticipate any impact to end users; however, should any user notice any abnormal behavior during or after this maintenance window, please reach out to BigPanda Support via our live chat or email us at support@bigpanda.io for assistance.


Is User Action Required?

No user action is required.

We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.

We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.
Mar 18, 11:47 UTC
Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

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