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had a major outage.
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Scheduled Maintenance
BigPanda Maintenance: Enable RBAC Phase 2 Jul 5, 2026 07:00-09:00 UTC
In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance.
Start Time: July 5, 2026 07:00 UTC
End Time: July 5, 2026 09:00 UTC
Duration: 2 hours
What's Happening?
During this maintenance window, we'll be upgrading how user roles and permissions are managed under the hood — moving to a more reliable and scalable database backend.
For clarification, this Phase 2 maintenance will be enabling RBAC for both live production and sandbox BigPanda instances in EU.
Role and permission data has already been migrated ahead of this window; we're simply switching each organization over to read from the new system.
Component(s) undergoing maintenance:
• RBAC
What's the Impact?
We do not anticipate any impact to end users.
However, should any user notice any abnormal behavior during or after this maintenance window, please reach out to BigPanda Support via our live chat or by emailing us at support@bigpanda.io for assistance.
What isn't Impacted?
All other areas of the BigPanda platform will be unaffected by this maintenance.
Is User Action Required?
No user action is required.
The planned maintenance has successfully completed our QA validation and regression process. We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.
We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.
Posted on Jun 23, 2026 - 18:13 UTC
Start Time: July 5, 2026 07:00 UTC
End Time: July 5, 2026 09:00 UTC
Duration: 2 hours
What's Happening?
During this maintenance window, we'll be upgrading how user roles and permissions are managed under the hood — moving to a more reliable and scalable database backend.
For clarification, this Phase 2 maintenance will be enabling RBAC for both live production and sandbox BigPanda instances in EU.
Role and permission data has already been migrated ahead of this window; we're simply switching each organization over to read from the new system.
Component(s) undergoing maintenance:
• RBAC
What's the Impact?
We do not anticipate any impact to end users.
However, should any user notice any abnormal behavior during or after this maintenance window, please reach out to BigPanda Support via our live chat or by emailing us at support@bigpanda.io for assistance.
What isn't Impacted?
All other areas of the BigPanda platform will be unaffected by this maintenance.
Is User Action Required?
No user action is required.
The planned maintenance has successfully completed our QA validation and regression process. We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.
We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.
Posted on Jun 23, 2026 - 18:13 UTC