BigPanda EU Status

All Systems Operational

Inbound Integrations and Event Processing Operational

Data Consumption Operational

Alert Enrichment Operational

Alert Filtering & Maintenance Plans Operational

Incident Enrichment & Environments Population Operational

Correlation Operational

Outbound Collaboration Operational

Incident Sharing Operational

Outbound Integrations Operational

ETL Pipeline Operational

Console Functions Operational

Incident Feed Operational

Incident Feed Search Operational

Automatic Incident Triage Operational

Root Cause Changes Operational

Administrator Screens Operational

Incident Actions Operational

Incident Activity Feed Operational

Unified Search Operational

Unified Analytics Operational

Integration Diagnostics / Troubleshooting Operational

APIs Operational

Tier 1 APIs: Automation & Event Processing Operational

Tier 2 APIs: Supplemental Operational

Tier 3 APIs: Tertiary Operational

Third Party Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

EU BigPanda - Cloudflare WAF Rollout

Completed - The scheduled maintenance has been completed.
Nov 18, 18:50 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 16:50 UTC

Scheduled - In support of our commitment to improving our services and infrastructure, we will be performing the following maintenance on the BigPanda platform.

Start Time: November 18, 2024 16:50UTC
End Time: November 18, 2024 18:30 UTC
Duration: 3 hour

What's Happening?

We needed more time to complete this maintenance window. We are rolling out an update to our network security firewalls with the use of Cloudflare WAF. It is possible that during this rollout some customers experience network connectivity issues where the UI and API may become unavailable at times.

Component(s) undergoing maintenance:

• API
• BigPanda Console
What's the Impact?

We're taking precautionary steps to reduce sustained impact during this maintenance; however, customers might experience intermittent connectivity to the UI for up to 15 minutes.

What isn't Impacted?

Is User Action Required?

No user action is required.

The planned maintenance has successfully completed our QA validation and regression process. We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.

We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.
Nov 18, 16:48 UTC

EU BigPanda - Cloudflare WAF Rollout

Completed - The scheduled maintenance has been completed.
Nov 18, 16:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 13:00 UTC

Scheduled - In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance to the BigPanda platform.

Start Time: November 18, 2024 14:00 UTC
End Time: November 18, 2024 18:00 UTC
Duration: 3 hour

What's Happening?

During this maintenance window, we will be rolling out an update to our network security firewalls with the use of Cloudflare WAF. It is possible that during this rollout some customers experience network connectivity issues where the UI and API may become unavailable at times.

Component(s) undergoing maintenance:

• API
• BigPanda Console
What's the Impact?

We're taking precautionary steps to reduce sustained impact during this maintenance; however, customers might experience intermittent connectivity to the UI for up to 15 minutes.

What isn't Impacted?

Is User Action Required?

No user action is required.

The planned maintenance has successfully completed our QA validation and regression process. We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.

We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.
Nov 7, 21:34 UTC

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

Pipeline Latencies

Resolved - This incident has been resolved.
Nov 13, 15:47 UTC

Monitoring - The lag is now resolved and we are monitoring.
Nov 13, 15:29 UTC

Identified - Lags are still decreasing across the pipeline.
Nov 13, 14:06 UTC

Update - We are now seeing improvements in the pipeline and lags are starting to decrease.
We are continuing to monitor.
Nov 13, 13:58 UTC

Monitoring - A rollback to a version release has now been completed and we are monitoring the results.
Nov 13, 13:52 UTC

Identified - The issue has been identified and a fix is being implemented.
Nov 13, 13:46 UTC

Investigating - Our R&D team is engaged on implementing a fix on the current pipeline latencies issue.
Nov 13, 13:43 UTC

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.