Verification is currently underway for the maintenance items.
Posted Oct 22, 2025 - 11:24 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 22, 2025 - 11:00 UTC
Update
Update:
This maintenance window has been rescheduled to a new emergency timeframe: Start Time: October 22, 2025 11:00 UTC End Time: October 22, 2025 13:00 UTC Duration: 2 hours
Previously scheduled:
Start Time: October 31, 2025 15:00 UTC End Time: October 31, 2025 17:00 UTC Duration: 2 hours
Posted Oct 21, 2025 - 10:23 UTC
Update
Due to the AWS outage today, this Maintenance Window has been postponed. We will provide the new date in the next couple of days.
Posted Oct 20, 2025 - 12:51 UTC
Scheduled
In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance on the BigPanda platform.
Start Time: October 22, 2025 11:00 UTC End Time: October 22, 2025 13:00 UTC Duration: 2 hours
What's Happening?
During this maintenance, we will migrate OIM traffic to a new Global Accelerator. All incoming events to BigPanda (EU) will be redirected through a new internal endpoint.
Component(s) undergoing maintenance:
• Pipeline • Inbound Data
What's the Impact?
We have successfully tested this change internally and do not expect any issues. In the unlikely event of something unexpected occurring, events may fail to arrive. If that happens, the change will quickly be reverted.
Is User Action Required?
No user action is required.
The planned maintenance has successfully completed our QA validation and regression testing as well as production deployment for all other environments. In the event there is an issue identified in Production, the release can be rolled back to its current state. We will be closely monitoring the maintenance work, and BigPanda’s status page will be updated throughout the maintenance period with any changes to service operations.
We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.
Posted Oct 10, 2025 - 09:57 UTC
This scheduled maintenance affected: Inbound Integrations and Event Processing (Data Consumption) and APIs (Tier 1 APIs: Automation & Event Processing).