In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 2024 - 16:00 CEST
Jun 25, 2024 - 16:00 CEST
Scheduled - In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance to the BigPanda platform.
Start Time: June 25, 2024 14:00 UTC
End Time: June 25, 2024 19:00 UTC
Duration: 5 hours
What's Happening?
As part of our ongoing efforts to re-align our OIM services, we will be deprecating the Tag Normalization + ML Tag Suggestion features in OIM during this Maintenance Window.
Component(s) undergoing maintenance:
• Inbound Integrations and Event Processing - OIM
What's the Impact?
We're taking precautionary steps to reduce sustained impact during this maintenance; however, anticipated user impact may include:
Users may experience up to 15 minutes of latency for alerts sent to any OIM-based integrations.
Is User Action Required?
No User action is required at this time.
We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.
We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.
Jun 25, 2024 16:00-21:00 CEST
Start Time: June 25, 2024 14:00 UTC
End Time: June 25, 2024 19:00 UTC
Duration: 5 hours
What's Happening?
As part of our ongoing efforts to re-align our OIM services, we will be deprecating the Tag Normalization + ML Tag Suggestion features in OIM during this Maintenance Window.
Component(s) undergoing maintenance:
• Inbound Integrations and Event Processing - OIM
What's the Impact?
We're taking precautionary steps to reduce sustained impact during this maintenance; however, anticipated user impact may include:
Users may experience up to 15 minutes of latency for alerts sent to any OIM-based integrations.
Is User Action Required?
No User action is required at this time.
We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.
We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.
Jun 25, 2024 16:00-21:00 CEST
Inbound Integrations and Event Processing
Operational
Data Consumption
Operational
Alert Enrichment
Operational
Alert Filtering & Maintenance Plans
Operational
Incident Enrichment & Environments Population
Operational
Correlation
Operational
Outbound Collaboration
Operational
Incident Sharing
Operational
Outbound Integrations
Operational
ETL Pipeline
Operational
Console Functions
Operational
Login
Operational
Incident Feed
Operational
Incident Feed Search
Operational
Automatic Incident Triage
Operational
Root Cause Changes
Operational
Administrator Screens
Operational
Incident Actions
Operational
Incident Activity Feed
Operational
Unified Search
Operational
Unified Analytics
Operational
Integration Diagnostics / Troubleshooting
Operational
APIs
Operational
Tier 1 APIs: Automation & Event Processing
Operational
Tier 2 APIs: Supplemental
Operational
Tier 3 APIs: Tertiary
Operational
Third Party
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Sisense Maintenance (Third Party Service Provider)
Jul 28, 2024 14:00-18:00 CEST
We are writing to inform you that there will be an upcoming Sisense (Third Party Service Provider) Maintenance and may cause Unified Analytics to be temporarily unavailable.
Start Time: July 28, 2024 12:00 UTC
End Time: July 28, 2024 16:00 UTC
Duration: 4 hours
What's Happening?
During this maintenance window, Sisense has scheduled a system maintenance as they perform necessary infrastructure updates.
Component(s) undergoing maintenance:
• Analytics
What's the Impact?
We're taking precautionary steps to reduce sustained impact during this maintenance; however, anticipated user impact may include:
Unified Analytics service to be temporarily be unavailable during the ongoing maintenance.
Should any user notice any abnormal behavior during or after this maintenance window, please reach out to BigPanda Support via our live chat or emailing us at support@bigpanda.io for assistance.
What isn't Impacted?
All other areas of the BigPanda platform - including data ingest and processing, APIs, and Incident Sharing - will be unaffected by this maintenance.
Is User Action Required?
No user action is required.
We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.
Posted on Jul 24, 2024 - 23:28 CEST
Start Time: July 28, 2024 12:00 UTC
End Time: July 28, 2024 16:00 UTC
Duration: 4 hours
What's Happening?
During this maintenance window, Sisense has scheduled a system maintenance as they perform necessary infrastructure updates.
Component(s) undergoing maintenance:
• Analytics
What's the Impact?
We're taking precautionary steps to reduce sustained impact during this maintenance; however, anticipated user impact may include:
Unified Analytics service to be temporarily be unavailable during the ongoing maintenance.
Should any user notice any abnormal behavior during or after this maintenance window, please reach out to BigPanda Support via our live chat or emailing us at support@bigpanda.io for assistance.
What isn't Impacted?
All other areas of the BigPanda platform - including data ingest and processing, APIs, and Incident Sharing - will be unaffected by this maintenance.
Is User Action Required?
No user action is required.
We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.
Posted on Jul 24, 2024 - 23:28 CEST