All Systems Operational
Inbound Integrations and Event Processing Operational
Data Consumption Operational
Alert Enrichment Operational
Alert Filtering & Maintenance Plans Operational
Incident Enrichment & Environments Population Operational
Correlation Operational
Outbound Collaboration Operational
Incident Sharing Operational
Outbound Integrations Operational
ETL Pipeline Operational
Console Functions Operational
Login Operational
Incident Feed Operational
Incident Feed Search Operational
Automatic Incident Triage Operational
Root Cause Changes Operational
Administrator Screens Operational
Incident Actions Operational
Incident Activity Feed Operational
Unified Search Operational
Unified Analytics Operational
Integration Diagnostics / Troubleshooting Operational
APIs Operational
Tier 1 APIs: Automation & Event Processing Operational
Tier 2 APIs: Supplemental Operational
Tier 3 APIs: Tertiary Operational
Third Party Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 26, 2024

No incidents reported today.

Feb 25, 2024
Completed - The scheduled maintenance has been completed.
Feb 25, 14:24 CET
Verifying - Verification is currently underway for the maintenance items.
Feb 25, 14:24 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 08:01 CET
Scheduled - In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance to the BigPanda platform.

Start Time: February 25, 2024 08:00 UTC
End Time: February 25, 2024 14:00 UTC
Duration: 6 hours

What's Happening?

During this maintenance, we will be performing an upgrade to our EKS cluster node scheduling mechanism. This is needed to improve our incident sharing service performance and reliability.

Component(s) undergoing maintenance:
• Pipeline
• API
• Incident Sharing
• BigPanda Console

What's the Impact?

We are only expecting a minor impact on the BigPanda platform and users could potentially experience up to 15 minutes of total latency during the maintenance window as services are restarted and brought back online.

Is User Action Required?

No user action is required.

The planned maintenance has successfully completed our QA validation and regression testing.
We will be closely monitoring the maintenance work, and BigPanda’s status page will be updated throughout the maintenance period with any changes to service operations.

We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.

Feb 22, 22:54 CET
Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024
Completed - The scheduled maintenance has been completed.
Feb 18, 14:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 10:00 CET
Scheduled - In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance to the BigPanda platform.

Start Time: February 18, 2024 09:00 UTC
End Time: February 18, 2024 13:00 UTC
Duration: 4 hours

What's Happening?

During this maintenance, we will be performing an infrastructure upgrade to migrate data from MongoDB to PostgreSQL.
At the same time for the multi-org feature, we are going to migrate the Just-In-Time (JIT) domain from the organization level to the account level.

Component(s) undergoing maintenance:
• BigPanda Console

What's the Impact?

There will be no customer impact.

Is User Action Required?

No user action is required.

We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.

We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.

Feb 14, 23:40 CET
Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024

No incidents reported.

Feb 13, 2024

No incidents reported.

Feb 12, 2024

No incidents reported.