Verification is currently underway for the maintenance items.
Posted Feb 25, 2024 - 14:24 CET
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 25, 2024 - 08:01 CET
Scheduled
In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance to the BigPanda platform.
Start Time: February 25, 2024 08:00 UTC End Time: February 25, 2024 14:00 UTC Duration: 6 hours
What's Happening?
During this maintenance, we will be performing an upgrade to our EKS cluster node scheduling mechanism. This is needed to improve our incident sharing service performance and reliability.
We are only expecting a minor impact on the BigPanda platform and users could potentially experience up to 15 minutes of total latency during the maintenance window as services are restarted and brought back online.
Is User Action Required?
No user action is required.
The planned maintenance has successfully completed our QA validation and regression testing. We will be closely monitoring the maintenance work, and BigPanda’s status page will be updated throughout the maintenance period with any changes to service operations.
We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.
Posted Feb 22, 2024 - 22:54 CET
This scheduled maintenance affected: Outbound Collaboration (Incident Sharing) and APIs (Tier 1 APIs: Automation & Event Processing).