Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 13, 2023 - 09:00 CET
Scheduled
We want to inform you that we will be performing the following maintenance to the BigPanda platform:
Start Time: November 13, 2023 08:00 UTC End Time: November 13, 2023 13:00 UTC Duration: 5 hours
What's Happening?
During this maintenance, we will be upgrading the RabbitMQ data stores to the newest version to improve overall performance.
We successfully completed our implementation plan: 1. Planning 2. Service Implementation 3. Validation Deployment a. Dev Environment b. Pre-Prod Environment 4. Production Deployment 5. Test Organization 6. Beta Program 7. Sandbox Showcase 8. All Organizations
Component(s) undergoing maintenance:
• Data Store
We successfully completed our validation plan with full regression test results prior to launching this maintenance update.
What's the Impact?
Based on our best estimate, we are expecting for some users to potentially notice up to 10-15 minutes of total latency during the course of maintenance window because the services are restarted and brought back online.
We successfully completed our risk and impact analysis: 1. Completed Product Requirements 2. Validated Technical design through Peer Review 3. Created and Implemented Testing Strategy 4. Followed Rollout Plan
Is User Action Required?
No user action is required.
We will be closely monitoring the maintenance work, and BigPanda’s status page will be updated throughout the maintenance period with any changes to service operations. If we need to rollback, we have a plan in place to toggle off the feature.
We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.