We want to inform you that Sisense, our third party provider for our Unified Analytics service, will be performing the following maintenance:
Start Time: September 27th, 11:00 UTC End Time: September 27th, 17:00 UTC Duration: 6 hours
What's Happening?
Sisense will perform infrastructure maintenance to ensure ongoing stability and performance.
Component(s) undergoing maintenance:
• Analytics
What's the Impact?
We're taking precautionary steps to reduce sustained impact during this maintenance; however, anticipated user impact may include:
Unified Analytics service to be temporarily be unavailable during the ongoing maintenance.
Should any user notice any abnormal behavior during or after this maintenance window, please reach out to BigPanda Support via our live chat or emailing us at support@bigpanda.io for assistance.
What isn't Impacted?
All other areas of the BigPanda platform - including data ingest and processing, APIs, and Incident Sharing - will be unaffected by this maintenance.
Is User Action Required?
No user action is required.
We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.
Posted Sep 12, 2025 - 17:21 UTC
This scheduled maintenance affects: Third Party and Console Functions (Unified Analytics).