Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 29, 2025 - 14:00 UTC
Scheduled
In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance to the BigPanda platform.
Start Time: March 29, 2025 14:00 UTC End Time: March 29, 2025 15:30 UTC Duration: 1.5 hours
What's Happening?
We will be deploying a new version to the Integrations and Email Parser backend configs.
Component(s) undergoing maintenance:
• Pipeline • Inbound Data
What's the Impact?
We're taking precautionary steps to reduce sustained impact during this maintenance; however, anticipated user impact may include:
• Up to 10 minute delay during the deployment of the update itself.
Should any user notice any abnormal behavior during or after this maintenance window, please reach out to BigPanda Support via our live chat or emailing us at support@bigpanda.io for assistance.
What isn't Impacted?
All other areas of the BigPanda platform - APIs, Incident Sharing, and Analytics - will be unaffected by this maintenance.
Is User Action Required?
No user action is required.
The planned maintenance has successfully completed our QA validation and regression process. We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.
We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.
Posted Mar 26, 2025 - 14:04 UTC
This scheduled maintenance affected: Inbound Integrations and Event Processing (Data Consumption) and Outbound Collaboration (Incident Sharing).