EU Update to Outbound Service

Scheduled Maintenance Report for BigPanda EU

Completed

The scheduled maintenance has been completed.
Posted Feb 09, 2026 - 21:11 UTC

Verifying

Verification is currently underway for the maintenance items.
Posted Feb 09, 2026 - 20:18 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 09, 2026 - 20:00 UTC

Update

We will be undergoing scheduled maintenance during this time.
Posted Feb 04, 2026 - 08:53 UTC

Scheduled

We will be undergoing scheduled maintenance during this time.
Posted Feb 03, 2026 - 17:13 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 02, 2026 - 20:00 UTC

Update

Update - This maintenance window has been rescheduled to a new timeframe:
Start Time: February 9, 2026 20:00 UTC
End Time: February 9, 2026 22:00 UTC
Duration: 2 hours

Previously scheduled:
Start Time: February 2, 2026 20:00 UTC
End Time: February 2, 2026 22:00 UTC
Duration: 2 hours
Posted Feb 02, 2026 - 12:29 UTC

Scheduled

In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance to the BigPanda platform.

Start Time: February 9, 2026 20:00 UTC
End Time: February 9, 2026 22:00 UTC
Duration: 2 hours

What's Happening?

We’re upgrading the services we use to handle outbound notifications to make it more reliable, scalable, and easier to maintain.

Component(s) undergoing maintenance:

• Incident Sharing
• Outbound Integrations

What's the Impact?

We do not anticipate any impact to end users; however, should any user notice any delays in incident sharing during or after this maintenance window, please reach out to BigPanda Support via our live chat or emailing us at support@bigpanda.io for assistance.

What isn't Impacted?

All other areas of the BigPanda platform - including data ingest, APIs and Analytics - will be unaffected by this maintenance.

Is User Action Required?

No user action is required.

The planned maintenance has successfully completed our QA validation and regression process. We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.

We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.
Posted Feb 09, 2026 - 20:00 UTC
This scheduled maintenance affected: Outbound Collaboration (Incident Sharing, Outbound Integrations).