BigPanda Maintenance: Upgrading Mongo to Geo Cluster (EU)

Scheduled Maintenance Report for BigPanda EU

Completed

The scheduled maintenance has been completed.
Posted Apr 19, 2026 - 08:58 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 19, 2026 - 07:00 UTC

Scheduled

In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance to the BigPanda platform.

Start Time: April 19, 2026 07:00 UTC
End Time: April 19, 2026 10:00 UTC
Duration: 3 hours

What's Happening?

During this maintenance, we will be upgrading our Mongo cluster to Geo cluster.

Component(s) undergoing maintenance:

• Pipeline

What's the Impact?

We expect a minor impact on the BigPanda platform, and users could potentially experience up to 30 minutes of total latency during the maintenance window as services are restarted and brought back online.

Is User Action Required?

No user action is required.

The planned maintenance has successfully completed our QA validation and regression testing.
We will be closely monitoring the maintenance work, and BigPanda’s status page will be updated throughout the maintenance period with any changes to service operations.

We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.
Posted Apr 15, 2026 - 12:53 UTC
This scheduled maintenance affected: Inbound Integrations and Event Processing (Data Consumption, Alert Enrichment, Alert Filtering & Maintenance Plans, Incident Enrichment & Environments Population, Correlation), Outbound Collaboration (Incident Sharing, Outbound Integrations, ETL Pipeline), APIs (Tier 1 APIs: Automation & Event Processing, Tier 2 APIs: Supplemental, Tier 3 APIs: Tertiary), and Console Functions (Incident Feed, Incident Feed Search, Automatic Incident Triage, Root Cause Changes, Administrator Screens, Incident Actions, Incident Activity Feed, Unified Search).