Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 08, 2024 - 07:30 CEST
Scheduled
In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance to the BigPanda platform.
Start Time: May 08, 2024 07:30 UTC End Time: May 08, 2024 13:30 UTC Duration: 6 hours
What's Happening?
During this maintenance, we will be performing a full Mongo Datastore Data Retention and Fragmentation on Mongo Datastores.
**We have successfully completed a full regression test prior to launching this maintenance update.**
What's the Impact?
**We are expecting some users to potentially notice up to 10-15 minutes of total latency during the maintenance window as services are restarted and brought back online. **
Is User Action Required?
No user action is required.
We will be closely monitoring the maintenance work, and BigPanda’s status page will be updated throughout the maintenance period with any changes to service operations. If we need to rollback, we have a plan in place to toggle off the feature.
We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.
Posted May 07, 2024 - 19:17 CEST
This scheduled maintenance affected: Outbound Collaboration (Incident Sharing, ETL Pipeline) and APIs (Tier 1 APIs: Automation & Event Processing).