The autoshares issue has now been mitigated and we are currently monitoring.
Posted May 01, 2024 - 12:47 CEST
Update
We are seeing issues with autoshares as part of this maintenance and are currently investigating. We will provide further updates as we receive them.
Posted May 01, 2024 - 12:40 CEST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 01, 2024 - 04:00 CEST
Update
We will be undergoing scheduled maintenance during this time.
Posted Apr 26, 2024 - 23:44 CEST
Update
We will be undergoing scheduled maintenance during this time.
Posted Apr 26, 2024 - 23:37 CEST
Update
We will be undergoing scheduled maintenance during this time.
Posted Apr 26, 2024 - 22:59 CEST
Scheduled
In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance to the BigPanda platform.
Start Time: May 01, 2024 04:00 UTC End Time: May 01, 2024 11:00 UTC Duration: 7 hours
What's Happening?
During this maintenance, we will be upgrading the RabbitMQ data stores to the newest version and upgrading Kafka cluster's brokers to graviton instances (EC2) types to improve overall performance.
Component(s) undergoing maintenance:
• Data Store
**We have successfully completed a full regression test prior to launching this maintenance update.**
What's the Impact?
**We are expecting some users to potentially notice up to 10-15 minutes of total latency during the maintenance window as services are restarted and brought back online. **
Is User Action Required?
No user action is required.
We will be closely monitoring the maintenance work, and BigPanda’s status page will be updated throughout the maintenance period with any changes to service operations. If we need to rollback, we have a plan in place to toggle off the feature.
We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.