EU BigPanda - Cloudflare WAF Rollout
Scheduled Maintenance Report for BigPanda EU
Completed
The scheduled maintenance has been completed.
Posted Nov 18, 2024 - 18:50 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 18, 2024 - 16:50 UTC
Scheduled
In support of our commitment to improving our services and infrastructure, we will be performing the following maintenance on the BigPanda platform.

Start Time: November 18, 2024 16:50UTC
End Time: November 18, 2024 18:30 UTC
Duration: 3 hour

What's Happening?

We needed more time to complete this maintenance window. We are rolling out an update to our network security firewalls with the use of Cloudflare WAF. It is possible that during this rollout some customers experience network connectivity issues where the UI and API may become unavailable at times.

Component(s) undergoing maintenance:

• API
• BigPanda Console
What's the Impact?

We're taking precautionary steps to reduce sustained impact during this maintenance; however, customers might experience intermittent connectivity to the UI for up to 15 minutes.

What isn't Impacted?


Is User Action Required?

No user action is required.

The planned maintenance has successfully completed our QA validation and regression process. We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.

We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.
Posted Nov 18, 2024 - 16:48 UTC
This scheduled maintenance affected: Console Functions (Incident Feed, Incident Feed Search, Administrator Screens).