Infrastructure Management Update

Scheduled Maintenance Report for BigPanda EU

Completed

The scheduled maintenance has been completed.
Posted Nov 02, 2025 - 08:59 UTC

Verifying

Verification is currently underway for the maintenance items.
Posted Nov 02, 2025 - 08:26 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 02, 2025 - 08:00 UTC

Scheduled

In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance on the BigPanda platform.

Start Time: November 02, 2025 08:00 UTC
End Time: November 02, 2025 10:00 UTC
Duration: 2 hours

What's Happening?

Migration of deployment management from Terraform to Argo CD for improved automation and reliability.

Component(s) undergoing maintenance:

• Pipeline

What's the Impact?

We expect up to one instance of up to 5-minute latency.

Should any user notice any abnormal behavior during or after this maintenance window, please reach out to BigPanda Support via our live chat or email us at support@bigpanda.io for assistance.

What isn't Impacted?

All other areas of the BigPanda platform - including data ingest, APIs, Incident Sharing, and Analytics - will be unaffected by this maintenance.

Is User Action Required?

No user action is required.

The planned maintenance has successfully completed our QA validation and regression process. We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.

We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.
Posted Oct 27, 2025 - 13:11 UTC
This scheduled maintenance affected: Inbound Integrations and Event Processing (Alert Enrichment, Alert Filtering & Maintenance Plans, Incident Enrichment & Environments Population, Correlation).