BigPanda Maintenance - MongoDB Driver Upgrade
Scheduled Maintenance Report for BigPanda EU
Completed
The scheduled maintenance has been completed.
Posted Nov 13, 2023 - 18:17 CET
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 13, 2023 - 12:00 CET
Scheduled
We want to inform you that we will be performing the following maintenance to the BigPanda platform:

Start Time: November 13, 2023 12:00 CET
End Time: November 13, 2023 18:00 CET
Duration: 6 hours

What's Happening?

To improve overall performance and as part of BigPanda readiness for Mongo Atlas migration, we will be upgrading the driver connecting to the MongoDB.

Our implementation plan was the following:
1. Planning
2. Service Implementation
3. Validation Deployment
a. Dev Environment
b. Pre-Prod Environment
4. Production Deployment
5. Test Organization
6. Beta Program
7. Sandbox Showcase
8. All Organizations

Component(s) undergoing maintenance:

• Correlation

We have successfully completed a full regression test prior to launching this maintenance update.

What's the Impact?

We are expecting some users to potentially notice up to 10-15 minutes of total latency during the maintenance window as services are restarted and brought back online.

We successfully completed the follow risk and impact analysis:
1. Completed Product Requirements
2. Validated Technical design through Peer Review
3. Created and Implemented Testing Strategy
4. Followed Rollout Plan

Is User Action Required?

No user action is required.

We will be closely monitoring the maintenance work, and BigPanda’s status page will be updated throughout the maintenance period with any changes to service operations. If we need to rollback, we have a plan in place to toggle off the feature.

We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.
Posted Nov 09, 2023 - 17:34 CET
This scheduled maintenance affected: Inbound Integrations and Event Processing (Data Consumption, Alert Enrichment, Alert Filtering & Maintenance Plans, Incident Enrichment & Environments Population, Correlation), APIs (Tier 1 APIs: Automation & Event Processing), and Console Functions (Incident Feed, Incident Actions).