Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 20, 2023 - 10:00 CEST
Update
Update -
This maintenance window has been rescheduled to a new timeframe: Start Time: September 20, 2023 10:00 CEST End Time: September 20, 2023 16:00 CEST Duration: 6 hours
Previously scheduled: Start Time: September 20, 2023 11:00 UTC End Time: September 20, 2023 16:00 UTC Duration: 5 hours
Posted Sep 18, 2023 - 16:48 CEST
Scheduled
In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance to the BigPanda platform.
Start Time: September 20, 2023 11:00 UTC End Time: September 20, 2023 16:00 UTC Duration: 5 hours
What's Happening?
During this maintenance, we will implement MongoDB for local authentication. This maintenance aims to improve stability, functionality, and scalability for our Role-Based Access Control experience.
Possible latencies of up to 10 minutes may be experienced within MongoDB related services and will be remediated by performing established step-down, subsequent restart procedures.
Should any user notice any abnormal behavior during or after this maintenance window, please reach out to BigPanda Support via our live chat or email us at support@bigpanda.io for assistance.
Is User Action Required?
No user action is required.
We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.
We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.