BigPanda Incident - BigPanda UI Access Outage

Incident Report for BigPanda EU

Resolved

This incident has been resolved.
Posted Oct 27, 2026 - 08:46 UTC

Monitoring

A fix has been implemented and we're currently monitoring our services for pipeline stability.
Posted Oct 27, 2026 - 06:40 UTC

Identified

The issue has been identified and a fix is being implemented.

We're currently looking to process the backlog of events within our pipeline services.
Posted Oct 27, 2026 - 05:59 UTC

Update

We are continuing to investigate the issue, regarding the current outage.
Posted Oct 27, 2026 - 05:23 UTC

Investigating

We are currently aware of an issue with loading the BigPanda website to access instance.
The BigPanda R&D team is engaged and is currently investigating.
Posted Oct 27, 2026 - 04:40 UTC
This incident affected: Inbound Integrations and Event Processing (Data Consumption), Outbound Collaboration (Incident Sharing), and Console Functions (Login, Incident Feed, Administrator Screens).
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